Returns & Exchanges

We want you to love your Coconut Lane goodies, but if you're not 100% satisfied, you can return your items within 30 days of delivery. Please ensure all items are in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely package your items in their original Coconut Lane packaging, ensuring all tags and protective films are still attached.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.